Merged Codes Information not included in confirmation email


Can anyone help me with the merged codes information not being included in the confirmation email?

I have put in the code after clicking all merged questions as it shows in survey gizmo tutorial but when the email arrives notifying of a result, I’m still getting the link to go to the survey gizmo page

Any help is appreciated.

Community Admin answered

    Hi there!

    It sounds like you may have run into some confusion around the 2 different versions of this email. There is both a text and html version. If you update one the other does not auto-update so you’ll need to make the change in both places.

    Here is a tutorial with more info:

    I hope this helps!

    The SurveyGizmo Team

    Community Admin edited answer


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