Merged Codes Information not included in confirmation email

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Can anyone help me with the merged codes information not being included in the confirmation email?

I have put in the code after clicking all merged questions as it shows in survey gizmo tutorial but when the email arrives notifying of a result, I’m still getting the link to go to the survey gizmo page

Any help is appreciated.

Community Admin answered
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    Hi there!

    It sounds like you may have run into some confusion around the 2 different versions of this email. There is both a text and html version. If you update one the other does not auto-update so you’ll need to make the change in both places.

    Here is a tutorial with more info:

    https://help.surveygizmo.com/help/send-email-not-updating

    I hope this helps!

    The SurveyGizmo Team

    Community Admin edited answer
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