Merge Codes not Showing Up


I have added insert merge code to my notification email, but the answers I want do not show up in the emails I receive. This is regards the survey entitled: ¡Únete a Lista de Mercados Orgánicos, Xela y Podrías Ganar Una Canasta de Productos Orgánicos Cada Mes! Please could you fix this.

Dominic Sharpe answered

    Other users in the community forum do not have access to your survey and will not be able to say exactly why this is not working in your email.

    One common cause is editing the text version of the email and forgetting to update the HTML version, similar to what is described here:

    I hope this helps clarify!

    Dominic Sharpe answered


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