Merge Codes does not work

1

Hi,

 

I created a campaign and added these codes:

 

<p>session: [survey(“session id”)]<br />
id: [survey(“id”)]<br />
messageid: [invite(“messageid”)]<br />
guid: [contact(“guid”)]</p>

 

and this is what I see in the test email

session: [survey(“session id”)]
id: [survey(“id”)]
messageid: [invite(“messageid”)]
guid: [contact(“guid”)]

 

also I used this

 

<a href=”http://www.yurduminsani.com/pages/front/survey_start.aspx?guid=[contact(“guid”)]”>Click Here to Start the Survey [contact(“guid”)]</a><br />

 

and I get this:

 

Click Here to Start the Survey [contact(“guid”)]

 

with html:

<a href=”http://www.yurduminsani.com/pages/front/survey_start.aspx?guid=[contact(“guid”)]”>Click Here to Start the Survey [contact(“guid”)]</a><br />

 

also, from source code, I cannot insert codes from drop down after selecting source!!! When I select an item from drop down, it is not inserted into html source, I need to type it manually…

 

So, what am I doing wrong? Nothing seems to work here!

 

Thanks…

 

Community Admin answered
    0

    ok, some of the merge fileds are working as expected (see http://help.surveygizmo.com/help/article/link/merge-code-intro#invite-contact-merge-codes)

     

    <p>

    guid: [contact(“guid”)]<br />
    inv: [contact(“inv”)]<br />
    custom 1: [contact(“custom 1”)]<br />
    custom 2: [contact(“custom 2”)]<br />
    name: [contact(“first name”)] [contact(“last name”)]<br />
    email: [contact(“email”)]

    </p>

    but not [invite(“messageid”)]!!!

    I am trying to pass a uniqueid from SG + one of my fileds in the link

    www.mydomain.com/survey_start.aspx?msgid=[invite(“messageid”)]&inv=[contact(“inv”)]

    then i will redirect user to actual sg survey link somehow, like

    survey.mydomain.com/s3/MySurvey?mid=[…]

    and sg should find my contact using mid parameter, and use rid from contact, redirect after survey completed to

    www.mydomain.com/survey_start.aspx?msgid=[invite(“messageid”)]&inv=[contact(“rid”)]

     

    Thanks…

    admin answered
      0

      now, another issue :)

       

      how can I pass a custom variable in my contact us in the survey end url

       

      I tried

       

      Static Value (use default) = rid

      Variable Name = rid

      Default Value (opt) = [contact(“rid”)]

       

      and this is what I get :)

       

      www.mydomain.com/survey_end.aspx?rid=%5Bcontact%28%22rid%22%29%5D

       

      also tried

       

      URL Variable = rid

      Variable Name = [contact(“rid”)]

      Default Value (opt) = 

       

      None works! Not sure why all these are impossible to achieve, it should be straightforward!

       

      All I want here is pass some filed from my contact list in the redirect url…

      admin answered
        0

        Hi Again,

         

        now I am trying to pass a custom field from my contact list in the redirect url

         

        I tried multiple options

        Post Survey Actions: Redirect to a URL: http://yourdomain.com

         

        Here:

        I tried different options “Fields To Pass (optional)” and tried “URL Variable” & “Static Value (use default)” with “[contact(“rid”)]” in the value or variable name etc… all I got is this:

         

        http://www.mydomain.com/?rid=%5Bcontact%28%22rid%22%29%5D

         

        Not sure why I am having so much difficulties here! It should be very simple and straight forward!

         

        Thanks…

        admin answered
          0

          @Admin : It sounds like you’re trying to do a pretty advanced customization. I would reach out to our support team via chat or email with these questions!

          Community Admin answered
            0

            when I send it to a user, this is what I get

             

            <a href=”http://www.yurduminsani.com/pages/front/survey_start.aspx?guid=[contact(“>Click Here to Start the Survey </a>

            <p>session:
            <br />id: <br />messageid: <br />guid: <br />inv: </p>

             

            same as test email… merge codes are not inserted, either blank, or no broken…

            admin answered
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