- Hello, Yesterday and today when I log into SurveyGizmo, the last few items on each menu drop down (that is the SurveyGizmo specific menus for the application itself) are not visible, it is as if the content of the page overlaying on the menu whereas before if you clicked a menu the list would appear over the content of the page. As a result, I can’t view individual responses, logout and other commonly used features. Can you help? Thanks.
Thanks for using community!
I’m sorry for the trouble you are running into, sometimes simply clearing your cache and cookies could help resolve some of these types of issues. Here is our documentation on how you can do that: http://help.surveygizmo.com/help/article/link/clear-cache-and-cookies
Also, perhaps our support team would be able to offer better assistance with this issue. I’ve gone ahead and created an email ticket and will follow up with you shortly!
Hello Tyler, My IT department was actually able to assist me. It seems that when I went to hit refresh at one point I inadvertently clicked the “Compatibility View” icon in the URL bar. Reclicking it fixed the problem instantly. Thank you.
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