I’m on the free plan and had a survey live before the transition. It has stopped collecting responses after 246. Why?
Yes it was created before 21 Feb, if I upgrade to the Basic account will I be able to continue collecting responses for that same survey?
The response limit for free accounts is actually 100 responses. This was a new limit that was added on February 21. Perhaps your survey was created before and thus was allowed to collect more than 100?
I hope this helps!
The SurveyGizmo Team