Map country

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Hello,

 

We noticed that the map for results not showing users in “Libya” for example we have survey and we are sure that most of response coming from Libya, even though we check the results it show no response from Libya.

 

Thank you

liviabrandao answered
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    Lola Gill i need a the total of respondents by city! Anyone knows how to do this?

    Lola Gill commented
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      How do i know the number of respondents for each city?

      liviabrandao commented
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        Yes, the Source Countries showing the right statistics.

        Mohamed Ayad answered
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          Hello,

          But the number here is around 240 respondents from Libya and from overview I can see 0 respondents.

          Mohamed Ayad answered
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            The map uses the geo location information that SurveyGizmo receives when it interacts with the respondent’s browser.  However, depending on how the respondent is connecting to the internet, this information can be blocked.  The most common reason we see for this is respondents connecting through VPN or Citrix networks.  It is also possible that some respondents are not allowing their browsers to share their location information.  I am sure that there are other reasons why location information would be blocked, but these are the the most common reasons that we encounter.

            Jim Wetherill answered
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