Sent an email campaign with the password (login) feature, set to auto-submit. Worked fine.
Next try was to login via share-link and the same password, it worked too, but the data end up as two different. Shouldn’t they be one and the same? How can this be solved?
I’m in trial mode and my 7 days are out. Downgraded to Scout, but mail isn’t supported there. How can we solve this?
We’ll need a few more details to address this issue. Reach out to our support team with the survey and password in question; they will be able to look into this issue and get things sorted for you!
SurveyGizmo Customer Experience Team