Will my logic continue to work with Basic plan?



During my free trial I was able to create a survey using display logic.  Once I purchased the Basic plan, the logic link is now locked.  Will the survey I created with the logic still work since it was created during the free trial?

Thank you!

Lola Gill answered
    Lola Gill 6.99K Rep.

    Thanks for posting on the Community forum!

    It sounds like you may have been on a trial of a higher plan level than the one you purchased? If a feature is locked on your plan, it does mean that you do not have access to that feature.

    The Basic license does have access to Page Logic and Skip Logic but if you used Question Logic while building your survey on the trial, it would not be available in the Basic License.

    SurveyGizmo Support will be able to confirm if this is what you are running into. Your support options are listed here:


    I hope this helps clarify!

    Lola Gill answered


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