Where is the location pulled from


We didn’t add any fields to identified who the survey was filled out by. When I go into the Detail of the results, it shows a location, however the location is not matching where our users are located. 

Is the location, the location of the company server? 

Community Admin answered

    Hi Paula,

    You are correct; the geodata location derives the city, state, ZIP code or country from which a person has connected to the Internet using their device’s IP address. If they are connected to your company network that network’s location would be reflected on the Details tab of Individual Responses.

    You can learn more about our Geodata feature here:


    I hope this helps!

    Bri Hillmer
    Documentation Coordinator
    SurveyGizmo Customer Experience Team

    Community Admin answered


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