[Solved] Likert scale and cookie reset

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I have used the likert scale option for the first 5 questions of my survey.   I emailed back and forth with Tyler about how the sums are calculated.  I am using a 5 point scale.  The example you sent: http://screencast.com/t/vwsifcx6 doesn’t have up for the sum and average.  How did you arrive at a sum of 65.0 and an average of 2.0?  I am ready to send this to 400 people and want to make sure my survey calculates correctly.

Also, I asked that all responses be permanently deleted and received confirmation but when I try to take the survey myself, I get a response that I have already taken it.

Thank you

ginagarzariordon386933 asked

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    Lola Gill 6.75K Rep.

    Hmmm sounds like you may have a ticket open with someone at SG? You may need to reach back out to them or maybe try chatting to SurveyGizmo? Sounds like you are working on something specific here

    Lola Gill answered
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