I have used the likert scale option for the first 5 questions of my survey. I emailed back and forth with Tyler about how the sums are calculated. I am using a 5 point scale. The example you sent: http://screencast.com/t/vwsifcx6 doesn’t have up for the sum and average. How did you arrive at a sum of 65.0 and an average of 2.0? I am ready to send this to 400 people and want to make sure my survey calculates correctly.
Also, I asked that all responses be permanently deleted and received confirmation but when I try to take the survey myself, I get a response that I have already taken it.
Hmmm sounds like you may have a ticket open with someone at SG? You may need to reach back out to them or maybe try chatting to SurveyGizmo? Sounds like you are working on something specific here