[Solved] [Known Issue] Some email campaigns partially sent or failed without reporting as failed from 11/24/2015 – 12/1/2015


Some email campaigns, although showing as successfully sent in the Status Log and Contact History, were not actually sending successfully.  We have corrected this issue for new Email Campaigns and you can also now send a Reminder message out of an existing campaign that did not send correctly on the Initial Invite.  This will send messages to every contact but Completes, so you may see some duplication, but people who completed the survey already will not get a second invite.

Jon - The Survey Dude asked

    Best answer


    If you think you may have been affected by this issue, please contact our Support Team and we can take a look at your campaign and see if you had failures.

    Jon - The Survey Dude answered


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