Note: Our Engineers are looking into this as we speak! We hope to have this resolved quickly.
This issue is completely resolved, and all responses have been pushed to your account for viewing!
Please let us know if you are still seeing issues with your Responses not showing up in a timely manner.
Hi we are currently capturing around 600 responses a day from our office all was fine yesterday now today we can not see how many responses our team in office has captured please help… as soon as you can
we are flying blind and hoping we are not losing any captured data
Responses are coming in, but my report says:
“Getting your responses This should only take a few seconds”. And:
“loading…” for minutes, and next an empty report.
How to repair??
Help, my customer has lost the answers to the survey questions that she completed yesterday and is very angry. Why didn’t the answers save?
Responses are catching up and should start making their way into the Responses Panel soon (if they aren’t there for you already…).
We will post another update once Response Processing is completely caught up!
Thanks for your patience.