[Solved] [Known Issue] New (or newly saved) textbox questions add escape characters to double and quotes in responses


In our testing this doesn’t seem to happen in all cases but in a lot of cases with new textbox questions (or older questions that are newly saved), responses that include double or single quotes are coming in as escaped.

Patrick - Survey McDuck asked

    Best answer


    Hey Everyone!

    We finally have a fix in place for this display issue.  Thank you so much for your patience!

    Please let us know if you are still seeing issues.

    Jon - The Survey Dude answered
      qc 558 Rep.

      I can confirm that I have a survey containing several “Essay” question types, and this issue is happening with one of the questions and not another. On the affected question, single quotes are being escaped with a backslash.

      Is there a plan to fix this or a known, easy workaround on my end (i.e. doesn’t involve me writing custom scripting to un-escape all of these)?


      qc answered


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