In our testing this doesn’t seem to happen in all cases but in a lot of cases with new textbox questions (or older questions that are newly saved), responses that include double or single quotes are coming in as escaped.
We finally have a fix in place for this display issue. Thank you so much for your patience!
Please let us know if you are still seeing issues.
I can confirm that I have a survey containing several “Essay” question types, and this issue is happening with one of the questions and not another. On the affected question, single quotes are being escaped with a backslash.
Is there a plan to fix this or a known, easy workaround on my end (i.e. doesn’t involve me writing custom scripting to un-escape all of these)?