[Solved] [Known Issue] Currency validation used in conjunction with a payment action and the option to charge the amount entered by the respondent can have problems if the amount is over 999 (due to the comma)

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What will happen is instead of $1,000.00 we will display $1.00 in the payment action.

So if you’d like to charge your respondents the correct amount please use a Number validation on your open text question instead for now.

Stay tuned for updates!

Patrick - Survey McDuck asked

    Best answer

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    Hi all,

    Commas should work with payment forms now. In the scenario where you’re charging an amount based on a user-input amount in a Currency question, things should work better now. Let us know if you see any problems!

    Patrick - Survey McDuck answered
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