Why cannot see the changes I’ve made in a live survey with an e-mail campaign link?

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Hi helpdesk,

I have some questions from respondents who want to fill in the survey after I’ve made changes. I found this on the website, so now I contact you about this….

If a respondent has already accessed the survey and is using an edit link, save and continue link, or e-mail campaign link to re-enter the survey, they will not see any changes you may have made to the survey. If this is the case, contact support for additional assistance

THanks for coming back to me. 

Annemiek

 

Lola Gill answered
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    Lola Gill 6.78K Rep.

    Hi Annemiek!

    You have posted this on the SurveyGizmo User Community – it sounds like you are looking to contact SurveyGizmo Support, as they will be able to better assist with this. You can contact support via live chat:

    https://help.surveygizmo.com/help/chat-with-a-hero

    You can also email support@sgizmo.com

    Cheers!

    Lola Gill answered
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