I have a survey embedded on a website. Users who visit the website more than once continue to have this survey pop up even after they’ve completed the survey a previous time. Is there a way to prevent the survey from appearing every time? Any way the survey can identify if it’s been completed on a computer once already and stay marked as completed?
I prefer not to block duplicates by IP address but maybe by cookies would work better?
You should be able to prevent users from responding to your survey using cookie protection. This doc should help with that:
This won’t prevent the prompt to take the survey, but it will prevent the user from being able to take the survey for a second time.
I hope this is helpful to you!