[Solved] Is it possible for a Shared Report to refresh with the latest data on page load?

0

After building a quick survey, I sent a link to the survey (so they could distribute it) and a link to the summary report (so they could view results in real-time without my involvement).

When I view the report, it only contains the data submitted before the last time I ran the report. I can get the latest report by hitting F5 to make the browser force-refresh and re-run the report. 

I have advised the client that they should do the same, just to make sure that they’re always looking at the freshest data, but it seems like the report should pull the data in real-time every time it loads.

Is there a setting I’ve overlooked, or is this just the way that reports were designed to behave?

Tim King144661 asked

    Best answer

    0
    Lola Gill 6.69K Rep.

    Hi Tim,

    It sounds like you are looking for real-time reporting, perhaps this will get you what you need:

    http://help.surveygizmo.com/help/article/link/realtime-reports-exports

    Hope that helps!

    Lola Gill answered
      ×

      Login

      Question stats

      • Active
      • Views320 times
      • Answers1 answer
      • Followers0 followers