IP duplicate restriction – is there a time limit for it?

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Hello,

I read in the documentation that cookie-based duplicate protection expire after 90 days.

May you tell me if there is a similar mechanism for the IP duplicate protection too? Or if is there any option in which I can permit that the same IP adress could complete the same survey after a period of 30 days?

Thank you very much,

Alex

Lola Gill answered
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    Lola Gill 6.70K Rep.

    I wouldn’t be surprised if the IP protection utilizes similar if not the same technology – it may very well also be 90 days for the IP protection.

    You may need to reach out to SG Support to get a definitive answer  (you can reach support via live chat or email):

    https://help.surveygizmo.com/help/surveygizmo-support-hours

    Lola Gill answered
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