I read in the documentation that cookie-based duplicate protection expire after 90 days.
May you tell me if there is a similar mechanism for the IP duplicate protection too? Or if is there any option in which I can permit that the same IP adress could complete the same survey after a period of 30 days?
Thank you very much,
I wouldn’t be surprised if the IP protection utilizes similar if not the same technology – it may very well also be 90 days for the IP protection.
You may need to reach out to SG Support to get a definitive answer (you can reach support via live chat or email):