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Hello, we have some questions:<br /><br />1. If we go with the free version, what is the limit on the replies?
If the limit is, say, 100 (as we know if it for SurveyMonkey), what
happens when we hit 100? Does the survey just end? Can we set it up to
automatically upgrade to the paid version?

2. How long can the survey be open for? Can we keep it open for 2+
years? Does the duration change depending on whether it's the paid or
free version?

3. When users fill out the survey, how do we receive the data? Can we
receive it as a monthly report?<br /><br />Thank you very much for your answers.<br />Best regards,<br />Céline Bonneau
Admin - SurveyGizmo answered

    Hi Céline,

    Thank you for posting to the SurveyGizmo Community!

    The Free Account is limited to 100 responses per survey. Other limitations are listed at the below link:

    When a Free Survey reaches the 100 response limit, any respondents that access it will see a closed survey message. I’m afraid there is not an automatic means for upgrading to a paid account at that point, though you can upgrade to a paid account at any time while logged into your SurveyGizmo account.

    There is no limitation with regard to how a long a survey can stay open.

    Once you collect data on your survey, it will be available to you via either a Standard Report or a Raw Data Export. While Free Plans do not have means to receive the data as a monthly report, this option is available to paid accounts.

    I hope this helps clarify!

    David Domagalski
    Documentation Specialist
    SurveyGizmo |

    Admin - SurveyGizmo answered


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