The system variable for city and post code is incorrectly reported in all my surveys. I am based at Leeds LS16 and the values returned are Bradford B4. Please advise how to correct this.
Geolocation information is derived from the respondent’s ISP address. See the SurveyGizmo documentation for details – https://help.surveygizmo.com/help/geodata-explained. Unfortunately, there is no easy way to correct this.