Incorrect system variables city and post code


The system variable for city and post code is incorrectly reported in all my surveys. I am based at Leeds LS16 and the values returned are Bradford B4. Please advise how to correct this.

Jim W (Moderator) answered

    Geolocation information is derived from the respondent’s ISP address. ¬†See the SurveyGizmo documentation for details – ¬†Unfortunately, there is no easy way to correct this.

    Jim W (Moderator) answered


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