[Solved] Import a .CSV file


I am trying to import a .CSV file into a survey. I have done a “Save As” and chosen Unicode (UTF-8) under Web Options as described in the documentation, however I receive an error message that says “There was a problem uploading your file: File must be a UTF-8 or UTF-16 file”.


I have re-saved and re-created the file several times and SurveyGizmo won’t accept it. Can someone tell me how I can upload a file t omy survey?



jmiyasaka asked

    Best answer




    If anyone else runs into issues – I saved the Excel file as a UTF-8 encoded file, but when I opened it in Notepad it showed as an ASCII file. I had to change the file type in Notepad to UTF-8 and then it worked.

    jmiyasaka answered


      Question stats

      • Active
      • Views2478 times
      • Answers1 answer
      • Followers0 followers