I’m using the free version which limits me to 3 active surveys at a time.
I’ve 2 active surveys now but the tool does not allow me to create a new survey. Why?
Hi Lola, thanks for your response. I only have 2 active surveys in my list that were created prior to the changes in features for its free survey account. I’m wondering if that’s the reason, as my survey utilizes a question type that was previously available for the free account, but is now locked after the features limitation.
Do you have any additional surveys that are not necessarily actively collecting responses, but perhaps are not ‘closed’?
An Active survey would be any survey that does not have a ‘Closed’ status, regardless of whether responses’ have been collected.
Hopefully this helps!