I’m using the free version which limits me to 3 active surveys at a time. I’ve 2 active surveys but it does not allow me to create a new survey. Why?

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I’m using the free version which limits me to 3 active surveys at a time.

I’ve 2 active surveys now but the tool does not allow me to create a new survey. Why?

hrcoelampd answered
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    Hi Lola, thanks for your response. I only have 2 active surveys in my list that were created prior to the  changes in features for its free survey account. I’m wondering if that’s the reason, as my survey utilizes a question type that was previously available for the free account, but is now locked after the features limitation.

    Dominic Sharpe commented
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      Lola Gill 6.43K Rep.

      Do you have any additional surveys that are not necessarily actively collecting responses, but perhaps are not ‘closed’?

      An Active survey would be any survey that does not have a ‘Closed’ status, regardless of whether responses’ have been collected.

      Hopefully this helps!

      Lola Gill answered
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