[Solved] If you have Grid questions in a Custom Group, and you customize your individual response to not show these grid questions, they will never show data again in your responses, even when selected


It does look like your data is gone for these questions, but this is just a display issue inside your Individual Responses.  Your Exports/Reports will display this data for Custom Group Grid questions if they were ever de-selected within Customize view.

The affected questions are any Grid Question (ex. Radio Button Grid, Checkbox Grid, Textbox Grid) within Custom Groups.

Jon - The Survey Dude asked

    Best answer


    Happy Friday!

    This issue has been resolved by our Engineering Team, please let us know if you continue to see any issues.  :)

    Jon - The Survey Dude answered


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