Identify new poll or existing poll

0

Hi,

when new poll is updated in the portal.

I want to clear the cookie of previous poll  and refresh to new poll.

I am finding the previous cookie not letting me to redirect question page.It maintain in result page but the updated questions result is displaying

 

Dominic Sharpe answered
    0

    You mentioned that you have embedded the poll in a portal – perhaps the portal has a cache that needs to be cleared? (sometimes it can take a little extra time for this to happen on its own).

    You could also consider creating a brand new poll which will generate a brand new embed code where this issue may not persist.

    Additionally, you may consider reaching out to SurveyGizmo Support for further troubleshooting. Depending on your plan level, you may have the option to live chat, though you may also submit an email ticket.

    I hope this helps!

    Dominic Sharpe answered
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