I paid for an additional year of membership yet the system won’t let me log in because my account has been disabled. How can this be fixed?

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I paid for an additional year of membership yet the system won’t let me log in because my account has been disabled. How can this be fixed?

Erika Yuag asked
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    Hi Erika! I just tried logging into your account through our admin system, and that worked fine. Are you still having trouble? If so, can you try clearing your cache and cookies in your browser? Let me know if that works!

    Caitlin - SurveyGizmo answered
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