[Solved] Huge reporting issue – summary report shows more responses than survey build

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Hi, I am encountering a very distressing issue. If you take a look at Q9 and Q10 of my latest survey, both questions have 10 option items in the survey build but when I run a summary report, both questions have 12 option items. The extra 2 are duplicates of previous items in the list. It’s bizarre and I don’t know what to do because I can’t fix it because it’s not an issue with the survey build.

amir asked

    Best answer

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    Hi Amir,

    Sorry, but no one in the Community has access to your account, so we cannot see your latest survey.  I have flagged this posting for the attention of SurveyGizmo Support.  You can contact SurveyGizmo directly through this link – https://community.surveygizmo.com/email-a-support-hero/

    Jim Wetherill answered
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      amir 24 Rep.

       Thanks Jim. Submitted the ticket.

      amir answered
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