[Solved] Huge reporting issue – summary report shows more responses than survey build


Hi, I am encountering a very distressing issue. If you take a look at Q9 and Q10 of my latest survey, both questions have 10 option items in the survey build but when I run a summary report, both questions have 12 option items. The extra 2 are duplicates of previous items in the list. It’s bizarre and I don’t know what to do because I can’t fix it because it’s not an issue with the survey build.

amir asked

    Best answer


    Hi Amir,

    Sorry, but no one in the Community has access to your account, so we cannot see your latest survey.  I have flagged this posting for the attention of SurveyGizmo Support.  You can contact SurveyGizmo directly through this link – https://community.surveygizmo.com/email-a-support-hero/

    Jim Wetherill answered
      amir 24 Rep.

       Thanks Jim. Submitted the ticket.

      amir answered


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