Can’t see the html toolbar


In the knowledge base it indicates there should be a toolbar at the bottom of both the text version of the message, and the html version.  Mine doesn’t show it.  Any help would be great, thanks!

Jim W (Moderator) answered

    Starting with the basic steps first – make sure the HTML editor is enabled.  See the SurveyGizmo documentation for details –  When the HTML editor is enabled it should appear when you click inside the textbox to start editing.

    If that does not help I would suggest that you contact SurveyGizmo Support –

    Jim W (Moderator) edited answer


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