How to share (how to look for) a new survey

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Dear Survey Gizmo support team,

I have asked my team member to copy an old survey and update (create)it as a new survey and she did created a new survey. On her PC, I can recognize the new survey but if I login SG, somehow I can not look for the survey on my screen. I have checked that the owenership of the new survey and it is indeedm my team.

My team member who created the new survey is email address removed by Community Administrator and our team is “HR/Talent Management Tokyo”.

I attach the image here for your reference.  I can’t  recognize the yellow highlighted one.

I really appreciate your kind help on this matter.

 

Best regards,

Satomi

Lola Gill answered
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    Lola Gill 6.84K Rep.

    Hi there,

    You have posted this on the public SurveyGizmo Community forum where other customers can help with answers/advice, etc.

    It’s a bit difficult to know exactly what might be causing the issue without taking a look at your user permissions. One thing to check is whether this user or yourself are a Stand Alone User as described here:

    https://help.surveygizmo.com/help/teams#stand-alone-users

    A Stand Alone user would only see surveys that they create.

    If this does not solve the problem, SurveyGizmo’s Support Team will likely need to take a look. You can reach them by phone or email as described here:

    https://help.surveygizmo.com/help/surveygizmo-support-hours

    I hope this helps!

    Lola Gill answered
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