[Solved] How to find an old survey

0

I had to close my account, How can I find my old survey?

jimmynrodriguez asked

    Best answer

    0

    Hi there,

    If you’d closed and then re-opened an account, it’s likely that older projects were archived so check out the Archived folder first and if you don’t see them there, also check the Deleted (less likely but still possible).

    http://help.surveygizmo.com/help/article/link/archive-a-survey

    And the other thing to note is that if the account was created prior to 2012, it’s possible you were using what we call version 2 (we’re on version 4 now) of SurveyGizmo and we closed access to v2 projects over a year ago so that could also explain where they are.

    If these ideas don’t help out, please reach out to us via support@sgizmo.com so we can investigate the account.

    Be excellent to each other,
    Justin Crowe
    Survey Time Lord – Customer Support Hero

    J.Crowe - SurveyGizmo answered
      ×

      Login

      Question stats

      • Active
      • Views304 times
      • Answers1 answer
      • Followers0 followers