[Solved] How reliable is the device percentages in the results tab?


I would like to see what type of device respondents took a survey on.  Is the figure shown in results overview reliable?



Katrina asked

    Best answer


    It is fairly reliable.  A better way to see what devices your respondents are using is to export a csv file and review it in MS Excel (http://help.surveygizmo.com/help/article/link/excel-export#what-does-an-export-look-like-).  This file includes a field called USER AGENT that details the respondent’s operating system and browser.

    Sometimes this information is blocked if the respondent is connected to the internet through a VPN, but the information is usually good enought to give you an indication of how your respondents are linking to your survey.

    Jim W (Moderator) answered


      Question stats

      • Active
      • Views1961 times
      • Answers1 answer
      • Followers0 followers