In my survey I have set up an email action. The email action keeps repeating itself everyday, sending multiple emails out for the same contact. How can i stop this. the survey is closed and the email action is still sending emails everyday.
The survey I am talking about is HRO Pulse Check Survey – September 2015
If you click on any of the individual responses and go into Action Log, scroll down to the bottom where you will see the email actions, you will see all the times that email action has been sent and I only wanted it to go the once.
Can you fix this please. the survey is closed so not sure how to prevent the emails from still going out.
Thanks for posting! We actually sent out a release yesterday that I believe should have addressed this issue.
In the event that you see this again, could you send an email over to us at email@example.com with the details of the problem and we can jump in to take a look.