How do I remove excess space between the question and the comment box
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It looks like you may have pasted content into SurveyGizmo from somewhere else (maybe Microsoft Word)? Pasting directly from Word into web applications often causes formatting problems.
There is a specific tool for pasting from Word into SurveyGizmo that you may look into trying (if you haven’t already):
Otherwise, you may have to just edit the specific question and remove any line breaks that may have been introduced.
Hope this helps!