[Solved] How do I make the pie chart responses correlate with rating scale?


I have taken over the survey’s for our department and received little to no training.  The previous person’s reports shows a pie chart of the percentage for each response.  For instance, Occasionally 7.7%, Often 7.7%, Usually 7.7%, Almost Always 76.9%.

My report shows a pie chart with percentages but it doesn’t have the titles like Occasionally, Often, etc.  Instead if shows 9 – 7.1%, 10 – 7.1%, 11 – 7.1%, 16 – 7.1 %.

How can I get it to show the same values as the old reports?

I appreciate any help you can give me.

Thank you

Human Resources7197 asked

    Best answer

    Holly 2.18K Rep.

    Hey there!

    Thanks for using Community!

    I believe I just spoke to you on chat. :) I thought I’d go ahead and respond on here in case this information could be helpful in the future to other users. The difference was that the year prior a likert scale was used as the question. This years question was a slider scale. These questions report differently.

    Have a great rest of your day!

    Holly White, Survey Fire Dancer

    Holly answered

      Hi there,

      Thank you for posting to the SurveyGizmo Community.

      It looks like you have submitted a ticket to our Support Heroes and we will be responding there as we will need to look at your survey specifically to advise best!

      You should see an email soon!

      David – Survey Explorer

      Admin - SurveyGizmo answered


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