[Solved] How do I get rid of a user for good?


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Michiko NoharaLeClair285589 asked

    Best answer

    Holly 2.17K Rep.

    Hey Michiko!

    Thanks so much for your question and for using Community!

    I believe our escalations team has a tool to delete users permanently rather than disabling them. I’ll go ahead and start a ticket so that we can address this. You’ll be hearing from us soon!


    Holly White, Survey Fire Dancer

    Holly answered

      Yes, and I have “deleted” them, but they still remain on record as Disabled. I was just wondering if there is a way to delete them altogether with no trace left

      Michiko NoharaLeClair285589 answered

        You should be able to access your user list (assuming you are an Admin user), under Account > User Management. You can then delete any user with the ‘x’ to the right of the user name.

        Dominic Sharpe answered


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