[Solved] How do I get rid of a user for good?

0

This post will be visible to other SurveyGizmo users. Please do not include personal information you do not want public on the Community. If you wish to contact SurveyGizmo Support directly, please click “Email a Support Hero” on the right.

Michiko NoharaLeClair285589 asked

    Best answer

    0
    Holly 2.18K Rep.

    Hey Michiko!

    Thanks so much for your question and for using Community!

    I believe our escalations team has a tool to delete users permanently rather than disabling them. I’ll go ahead and start a ticket so that we can address this. You’ll be hearing from us soon!

    Cheers,

    Holly White, Survey Fire Dancer

    Holly answered
      0

      You should be able to access your user list (assuming you are an Admin user), under Account > User Management. You can then delete any user with the ‘x’ to the right of the user name.

      Dominic Sharpe answered
        0

        Yes, and I have “deleted” them, but they still remain on record as Disabled. I was just wondering if there is a way to delete them altogether with no trace left

        Michiko NoharaLeClair285589 answered
          ×

          Login

          Question stats

          • Active
          • Views3528 times
          • Answers3 answers
          • Followers0 followers