[Solved] How do I add additional users (beyond 2) to my company’s subscription?


How do I add additional users (beyond 2) to my company’s subscription?

Luke Dauter asked

    Best answer


    Hi Luke,

    I just wanted to check in with you – I took a peak at your account and see that the account supports up to 5 users. With two user seats currently occupied, you have the option to add three additional users.

    You can do this by navigating to Account > User Management > Users

    To inquire about adding users beyond the available five, please reach out to support@sgizmo.com.

    I hope that helps clarify!

    David – SurveyExplorer

    Admin - SurveyGizmo answered
      • Thanks David, I was able to connect with Enterprise support yesterday and they added those additional 3 users, so I’m all set.


      Hi, Luke!
      Thanks for the post!

      The only way to access more user seats for your account is to upgrade to Enterprise. Here is a link that will show you how you can upgrade your account: Upgrade your account

      I would like to mention that when you upgrade to Enterprise, you also open the door into the User Management world. Here is a link that will show you all the benefits of User Management:)

      I’m sorry there isn’t any other way to go about adding more users, but I hope this helps!

      Have an amazing weekend!

      Survey Princess

      seanalee flaherty answered

        Hi – i just upgraded and it’s still not letting me add users. how long does it take to go into effect?

        Kirsten Matetich197632 answered

          Thanks Seanalee.

          I already upgraded to enterprise, but I still can’t seem to add more users. I understand that I may need to pay more for additional users beyond the 2 that come with the Enterprise account, but I can’t seem to find any info on pricing for additional users or how to actually add capacity for additional users to an enterprise account. 

          Any ideas?


          Luke Dauter answered


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