[Solved] How can I update the content of an off-line survey


I created an off-line survey and would like to know how can I send updated. The link that is being sending are the same and open the first version. I tried cleaning the links with no sucess.


And also, is there a way of translating the off-line buttons like record survey , upload anwsers for instance and where ?


thank you in advanced


Ronaldo Ismerio Moreira36155 asked

    Best answer


    Hi Ronaldo,

    Let me jump in here and help out:) When you clear the cache and cookies on your device and resent yourself the link, you are seeing the most outdated version still?

    As for that pop up window, there is an option on the top that will allow you to enter in any email address you want the link sent to. Here is a video to show you how to send this link out:


    Hope this helps!


    Survey Princess

    seanalee flaherty answered

      Did not work. And also the send button keeps saying sending but does not close the window where I choose for who i want to send the off-line survey… any ideas?

      Ronaldo Ismerio Moreira36155 answered

        Hi Ronaldo,

        Have you tried clearing the browser cache and cookies on the device you are sending the survey to?

        This would be a requirement to get the most updated version of the survey on your device.

        Here is our documentation on these steps: http://help.surveygizmo.com/help/article/link/offline#troubleshooting-your-offline-survey

        As far as the buttons go, unfortunately there are no settings built into SurveyGizmo that let you change or translate those buttons.

        Hope this helps!

        Kind Regards,


        Tyler - SurveyGizmo answered

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          Ronaldo Ismerio Moreira36155 answered


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