[Solved] How can I remove “Thank you for taking our survey. Your response is very important to us.” from response page?

0
it 32 Rep.

Hi,

 

How can I remove “Thank you for taking our survey. Your response is very important to us.” from response page?

Kind regards,
Nikola

sarikahalarnakar answered
    0
    it 32 Rep.

    Hi Mary,

    Thank you for answer, but I think you got my question wrong. I didn’t mean to remove the actual page, but the text on that page which says: “Thank you for taking our survey. Your response is very important to us”.

    I’ve already created another text to use on that page, but I can’t remove the default one and I can’t find the place where to alter it.

    Also, I somehow managed to remove it by changing the default recipients, but I would like to know if there is some more logical way to do that.

    Kind regards,

    Nikola

    it answered
      1

      I had the same problem.

      If you add your final message via

      Add New: Text/Media

      at the bottom of the thank you page area, the default message will disappear and your new text will replace it.

         
      sarikahalarnakar answered
        1
        it 32 Rep.

        Hi,

         

        These are the Response page settings:

         

         

        And this is the response I got from those settings. As you can see, the message highlighted with yellow doesn’t exist in the options.

         

         

        As soon as I mark “Send confirmation email to Respondent” the message (yellow one) disappears from “Thank you” page.

        Kind regards,
        Nikola

        it answered
          -1

          You can edit the message by selecting the “pencil” icon (edit) on the right side of the thank you page.

          Mary Mawhirter answered
            • Thanks, but doesn’t work. Please see my previous message for more info.

              Kind regards,
              Nikola

            -1

            I don’t believe you can remove the Thank You page as it is SG’s method to know the survey is complete.

            But you might consider other useful ways of using it.

            • Provide a link to another internal/external site that might be helpful or tie into your survey
            • Provide feedback/scores based on responses
            • Add contact information for additional follow up
            • Add an image, coupon, etc

            There is many great uses for “Thank You” pages

            Mary Mawhirter answered
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