[Solved] How can I address an error when attempting to open an Excel doc?


I have created a comparison report and when I download and attempt to open the Excel file, I get the following error. 

TRG Planner 1 asked

    Best answer


    Hi there. I’ve seen that error before when there are weird characters or symbols in a response. Excel is thinking that it’s a formula. I’d recommend going through and checking to see if you have anything that looks to be an equation in your responses. Also maybe try downloading an XLS version rather than CSV. Hope that helps you!


    Noel Black answered


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