I am trying to transfer a trial survey to a free account and the website says a support person can do that for me. How?
Hey, we’re considering a paid basic account, but we would like to see the back end /what the data looks like first. We’ve been trying to get help for a week on transferring our trial survey to the free account to use it to help us make the decision.
The cost to transfer is $10 but a service agent must do it for us. How do we get a service agent to help us? The customer service we have been receiving thus far has been unhelpful.
I have flagged your posting for the attention of SurveyGizmo Support.