Free account – unable to alter or even delete existing surveys


I’ve had a free account since 2009 and have referred many people to you over the years.

Today, I logged in to find the new account options and that I could continue as FREE with 3 surveys. However, I’m not able to alter or even delete the surveys I have. Each time I get an error message.

Is there something that needs to be done to reactivate my account?

Community Admin answered

    Thanks for posting to the Community Forum.  I have flagged your question for the attention of SurveyGizmo Support.

    Jim W (Moderator) answered

      Hi Rhonda,

      I’m very sorry for the trouble! I will reach out to you via email to gather more information to fix this up for you!

      Bri Hillmer
      Documentation Coordinator
      SurveyGizmo Customer Experience Team

      Community Admin answered


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