Free account – unable to alter or even delete existing surveys


I’ve had a free account since 2009 and have referred many people to you over the years.

Today, I logged in to find the new account options and that I could continue as FREE with 3 surveys. However, I’m not able to alter or even delete the surveys I have. Each time I get an error message.

Is there something that needs to be done to reactivate my account?

Community Admin answered

    Hi Rhonda,

    I’m very sorry for the trouble! I will reach out to you via email to gather more information to fix this up for you!

    Bri Hillmer
    Documentation Coordinator
    SurveyGizmo Customer Experience Team

    Community Admin answered

      Thanks for posting to the Community Forum.  I have flagged your question for the attention of SurveyGizmo Support.

      Jim W (Moderator) answered


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