Free Account- available info changed- countries accessed from


My first few downloads of my data had information regarding the countries the surveys were completed in – now that information is no longer present in my downloads, but I need it for my full data set – any suggestions please? 


jcrawford4 answered

    Yes that’s the method I’ve used- I tick all the boxes to be included in the Excel download. It just seems odd that the downloads used to contain the country information but now don’t. 

    jcrawford4 answered
      Lola Gill 6.97K Rep.

      Are you referring to an Excel export of your data? Or are you downloading data in a different way? Exporting via Results > Exports should return all available data for you survey:

      Is this the method that you are using?

      Lola Gill answered


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