The free account only allows 3 surveys. If a survey is archived there seems to be no way to locate it on the dashboard. I archived 2 of my 3 instead of deleting and need assistance with accessing or restoring so that I can delete them.
I have the same problem Rachel did, only I only archived 1 survey. Is there a way to see an archived survey in a free account? Please move it back so I can delete it. Thank you.
I’m sorry for the trouble! I have alerted our Support team and they have moved the archived surveys back into your main list so you should now be able to delete them. We hope to have this issue addressed soon so that it doesn’t pose a problem in the future.
Documentation Specialist | Customer Experience
SurveyGizmo | http://surveygizmo.com