[Solved] Foreign Letters in Report Exports


Dear Sir or Madam, 

I hope you are well. I noticed that recently the foreign letters (eg. á, é) come out as strange characters in the report exports (eg. Nordsjællands Hospital – Hillerød) and then I have to change them manually. I haven’t had this problem before, only recently I noticed it. Is there a way for the text to be exported correctly? 

Thank you for your help. 

Kind regards, 


Dominic Sharpe selected answer

    Best answer


    Are you creating an Export and downloading in CSV, or are you creating a Report and exporting to Excel?

    If you are creating an Export, you will need to download the XLS version, not the CSV. The XLS will properly display the foreign characters you are referring to.

    Dominic Sharpe selected as best answer


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